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Weekly Reporting

Ryan Forrestal

The Home Services Weekly Scoreboard: Eight Numbers That Predict the Month

A home services KPI dashboard is a one-page weekly view of the numbers that drive the month. Eight cover most of it. They are average ticket, close rate, labor cost percentage, technician utilization, callback rate, cash against forecast, DSO on commercial accounts, and marketing cost per lead. Reviewed every Monday, they therefore show how the […]

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Ryan Forrestal

Nine Logistics KPIs an Owner Should See Every Monday

Moving companies and logistics companies run the same engine: trucks, crews or drivers, fuel, routes, a promise to the customer, and cash that arrives after the work. Because of that, the same trucking and logistics KPIs work for both. Therefore, nine numbers, reviewed every Monday, tell either owner where to look. So this post shows […]

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